Cancellation Policy

Cancellation Policy – Trophy Galaxy
At Trophy Galaxy, We Understand That Sometimes Plans Change. Here’s Everything You Need to Know About Cancelling Your Order:

How Can I Cancel My Order ?
Orders Placed Online Can Be Cancelled Through Our Website or by Contacting Our Customer Support Team.
Cancellation is Possible Only Before the Product Has Been Shipped.

Will I Get a Full Refund ?
Yes, a Full Refund Will Be Issued if Cancellation is Done Before Any Personalization Work Has Started.
If Personalization (Such as Engraving, Etching, or Printing) Has Already Been Completed, the Personalization Charges Will Be Deducted From Your Refund.

Can I Cancel After the Product Has Been Shipped ?
Yes, You Can Still Request Cancellation by Contacting Our Support Team.
In This Case, the Shipping Charges, Personalization Charges, and Return Shipping Charges Will Be Deducted From Your Refund.

Products Not Eligible for Cancellation
Any Customized or Personalized Products (Engraving, Etching, Screen Printing, or Special Custom Orders) Cannot Be Cancelled Once Personalization Has Been Completed.
📩 for Assistance With Cancellations, Please Reach Out to Us at Info@trophygalaxy.com